Session 2
Building your Infrastructure: Implementing a systems strategy to support your coaching business
Jackie Appleby, The Diligent Assistant
Wednesday, September 28th at 4:30pm
Register
HERE

As business owners we often find ourselves juggling multiple balls to get ahead of all the operational tasks that need to be carried out in order to run a thriving coaching practice. We can use more of our time partnering with our clients if we leverage a systems strategy to handle routine everyday to complex tasks.

How do you free up your time from administrative tasks so that you can concentrate on coaching and still make a living? How do you ensure that your business is running seamlessly and efficiently?

By implementing a Systems Strategy
Utilizing systems and processes that are automated will save you both time and money.  In this interactive presentation, we will cover:

  • What systems provide the greatest bang for your investment dollar
  • How a systems strategy can save you time, help you meet your income goals, and help you to be more effective in running your business
  • How a systems strategy can help you deliver an enhanced client experience consistently
  • Key platforms to support your business management, email marketing, lead-generation activities, and book-keeping and money-management needs

We’ll explore best practices on how to provide a holistic, superior client experience through interactive dialogue.
1.5 Resource Development CCE credits

Jackie Appleby is the Diligent Assistant.
A highly organized and strategic Business Manager and Business Coach who’s worked with coaches across North America to bring calm and focus to their businesses.

With a colorful background in corporate environments, excelling in Customer Service, and 20+ years of experience in Customer Contact Centers and customer-facing environments, Jackie demonstrates the ability to consistently achieve high customer satisfaction rankings, improvements to the bottom line and the turnaround of underperforming operations.

Entrepreneurship runs deep in Jackie’s background with experience running her own small businesses as well as being involved in her family’s business for more than 20 years. Combined with her corporate background in operations, Jackie has taken her knowledge, the ability to “speak confused” and her love of lifelong learning and added them to the services offered at Diligent Assistant to create a Business Management and Business Coaching Company dedicated to assisting coaches.

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